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Business Meetings

» Be punctual to your meeting. Greet with a handshake and be cordial.

» Chile has a relationship driven culture so initial meetings are organize to build a relationship and establish trust.

» Pay attention to hand movements, gestures change in meaning across cultures.

» It is common to interrupt someone while they are speaking.

» Meetings are not always linear in their progression. Schedules are not very structured and issues can be tackled all at the same time.

» It is important to be patient as time is not of the essence in Chile – meetings will last as long as they need to last.

» Remember that decisions are not made at meetings so it is important to provide all general necessary information during the meeting.

» Chileans are generally indirect in their communication styles, but can become very animated and assertive when if they get emotional.

» Communication styles tend to be tuned to people’s s feelings.

» Confrontation is generally avoided in order not to jeopardize another’s honor or dignity – it may therefore be necessary to read between the lines in order to fully understand what is really meant.

» Never criticize anyone openly.

» It is not considered rude to interrupt someone while they’re talking; it’s seen as a genuine interest in the conversation.

» Chileans stand extremely close when speaking so don’t be alarmed or back away.

Business Cards

» Business cards are exchanged on the initial meeting at the very start.

» Have your business card printed in Spanish on one side and English on the other.

» Your hosts will consider this a thoughtful gesture.

» Business cards are viewed with great importance inChile. When receiving a card, do not put it into a pocket. Instead, hold it by the edges, read it thoroughly and comment on it before placing it in a business card case or holder.

Dress and Appearance

Business people in Chile value tradition and formality. Dress in a formal manner with a suit and tie of a dark, muted color. Jewelry should be kept to a minimum and should not be flashy. Casual attire is not acceptable for most business meetings, unless you’re invited to a client’s home for a casual meal. Shorts are not worn in public.

Business dress should be conservative, eliminating bright colors and busy patterns. Low heels for women with dark suits and typical dark suit with white shirt for men are the norm. Wearing lots of jewelry will make you appear vain in this country so select one or two conservative pieces only. Jeans and shirt are fine for public wear but you’ll rarely see adults wearing shorts in this country.
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For Business Etiquettes & Manners in other countries, Click here »

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